Auto-Ness Physical Therapy
Privacy Policy
Introduction
This Privacy Policy outlines our policies and procedures on the collection, use, and disclosure of your information, both general and medical, when you use our services at AutoNess Physical Therapy. It also explains your privacy rights and how the law protects you.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The capitalized words in this Privacy Policy have the meanings outlined under the following conditions. These definitions apply whether the terms appear in singular or plural.
Definitions
Account: A unique account created for you to access our services or parts of our services.
We/Us/Our: Refers to AutoNess Physical Therapy, located in Scripps Ranch, San Diego, CA.
Cookies: Small files placed on your device by our website, which may include details of your browsing history among its uses.
Service: Refers to the physical therapy and holistic healthcare provided by AutoNess Physical Therapy.
Service Providers: Any natural or legal person who processes data on behalf of AutoNess Physical Therapy.
Personal Data: Any information relating to an identified or identifiable individual.
Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may ask you to provide us with certain personally identifiable information, such as:
Email address
First name and last name
Phone number
Usage Data
Usage data is collected automatically and may include your IP address, browser type, pages visited on our website, and other diagnostic data.
Use of Your Personal Data
We may use your Personal Data for the following purposes:
To provide and maintain our Service
To manage your Account
To contact you for updates or informative communications related to our services
To provide personalized care based on your medical history and needs
California Consumer Privacy Act (CCPA)
If you are a resident of California, you have specific rights under the CCPA:
The Right to Know: You have the right to request information about the categories and specific pieces of Personal Data we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information.
The Right to Delete: You have the right to request the deletion of your Personal Data, subject to certain exceptions as allowed by law.
The Right to OptOut: You have the right to optout of the sale of your Personal Data.
The Right to NonDiscrimination: You have the right to nondiscriminatory treatment by us, should you exercise any of your privacy rights under the CCPA.
To exercise any of these rights, please contact us at info@antherapies.com.
Your Information. Your Rights. Our Responsibilities.
Your Rights:
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record:
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, costbased fee.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. Get an electronic or paper copy of your medical record
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, costbased fee.
Ask us to correct your medical record:
You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications:
You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
We will say “yes” to all reasonable requests.
Ask us to limit what we use or share:
You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
If you pay for a service or health care item outofpocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information:
You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, costbased fee if you ask for another one within 12 months.
To get a copy of this privacy notice:
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you:
If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated:
You can complain if you feel we have violated your rights by contacting us using the information on page 1.
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 18776966775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
We will not retaliate against you for filing a complaint.
Your Choices:
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
Share information with your family, close friends, or others involved in your care
Share information in a disaster relief situation
Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
Marketing purposes
Sale of your information
Most sharing of psychotherapy notes
In the case of fundraising:
We may contact you for fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures:
How do we typically use or share your health information?
We typically use or share your health information in the following ways:
Treat you:
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization:
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services:
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see:
www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
Help with public health and safety issues:
We can share health information about you for certain situations such as:
Preventing disease
Helping with product recalls
Reporting adverse reactions to medications
Reporting suspected abuse, neglect, or domestic violence
Preventing or reducing a serious threat to anyone’s health or safety
Do research:
We can use or share your information for health research.
Comply with the law:
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director:
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
For workers’ compensation claims
For law enforcement purposes or with a law enforcement official
With health oversight agencies for activities authorized by law
For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions:
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities:
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and give you a copy of it.
We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
Retention of Your Personal Data
We will retain your Personal Data only for as long as is necessary for the purposes outlined in this Privacy Policy.
Security of Your Personal Data
Your data’s security is important to us, but no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by updating the “Last Updated” date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@antherapies.com.